Shipping policy

At Nuraé, we ensure a smooth and reliable delivery experience for every order.

Order Processing

  • All orders are processed within 3-5 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

  • Standard delivery time is 7-10 business days across India.
  • Delivery timelines may vary depending on your location and unforeseen circumstances.

Shipping Charges

  • We offer free shipping across India on all prepaid orders.
  • A nominal charge may apply for Cash on Delivery (COD) orders (if applicable).

Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email/SMS/WhatsApp to monitor your delivery in real-time.

Delays

While we strive to deliver on time, delays may occur due to:

  • High order volumes
  • Weather conditions
  • Courier service issues

We appreciate your patience and understanding in such cases.

Incorrect Address

  • Please ensure your shipping details are accurate at checkout.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

Contact Us

For any shipping-related queries, feel free to reach out: